Effective June 2, 2026
Privacy Policy
MamaTale is a children's story audio app. This policy explains how we handle account data, story usage, voice samples, and generated audio.
Information We Collect
We collect account identifiers from Sign in with Apple, optional display names, uploaded voice samples, selected stories and chapters, generated audio job records, and technical logs needed to run the service.
How We Use Information
We use this information to authenticate users, store long-term voice profiles, generate chapter narration, deliver audio files, troubleshoot service failures, and protect the app from abuse.
Voice Samples and Model Providers
Voice samples and chapter text may be sent to model providers only to enroll a voice profile or generate narrated audio requested by the user. We do not sell voice samples. We do not use uploaded voices for advertising.
Data Retention
Voice profiles and generated audio are retained until the user deletes them or requests account deletion. Operational logs are retained for a limited period for security and reliability.
Children's Privacy
MamaTale is designed for family use under a parent or guardian account. The app does not request a child's name, precise location, or direct contact information.
Delete Account Instructions
To request deletion of an account, voice samples, and generated audio, contact support@mamatale.net from the email associated with the account. We will verify the request and delete associated user data unless retention is required for security or legal reasons.
Contact
Privacy questions can be sent to privacy@mamatale.net.